Digital Business Analyst

Location: Hong Kong
Job Type: Permanent
Reference: HQ00014693 (1_131217)
Sector: Technology

~ HK$ 50K/Month

Elicit business requirements from the functional teams; translate into technical specifications for the digital banking project.

Responsibilities:

  • Responsible for eliciting, defining and documenting business and functional requirements
  • Communicate requirements and help devise effective solutions that are in line with the strategic aims of the business
  • Work with Product Owners and Development teams using agile principles and processes
  • Create and design wireframes, process flows, user personas, and journey maps.
  • Use storyboards, task analysis, and user research tasks to capture and develop user requirements.
  • Engage with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams to document design options and recommendations
  • Exploring data to find actionable insights and make product recommendations through funnels, cohort analyses, long term trends, user segmentation, regression models, and more
  • Identifying opportunities for straight through approval processing through data automation and workflow automation.
  • Collaborate with developers and subject matter experts in ensuring user stories are developed correctly and meet acceptance criteria

Requirements:

  • Experience in the design and delivery of online and mobile solutions in the Financial services industry
  • Experience with multi-channel solutions preferred
  • Proven ability to work cross functionally to drive the requirements and solutions as well as resolve lower level operational issues with experience translating between business and technology
  • Experience working in fast paced agile and scrum environments
  • Proficiency in Atlassian product suite such as Jira, Confluence or similar
  • Excellent analytical skills and proficiency in using PowerPoint and Visio tools required