Head of Loans Agency

Job Title: Head of Loans Agency
Contract Type: Permanent
Location: Hong Kong
Reference: 12_270718
Contact Name: Gordon Kwong
Contact Email:
Job Published: July 27, 2018 17:40

Job Description

Leadership role to run the loans agency team at an international corporate bank.


  • Leadership & the daily management of the team providing loans agency services
  • To be the subject matter expert & design lead for the Loans Agency department
  • Responsible for the strategy & target operating model development
  • Manage the service delivery and ensure the delivery of high quality agency services to the clients; that is accurate, on time, control compliant – within the assigned KPI metrics-based SLA measurement & reporting 
  • Responsible for the daily workload & delivery management, be the subject matter expert lead for daily issue resolution
  • Be the lead gatekeeper role for new deals to ensure scope of services are clearly understood and can be sustainably supported by the team – including the assessments of cost, risk, capacity & any process/technology change requirements.
  • Manage the team including objectives setting, clearly documented & applied roles & responsibilities, staff performance appraisal management, staff development and fostering team communications
  • Manage the risk management, monitor measurement & reporting of Key Risk Indicators & proactive management of operational risks.
  • Be a representative of the department at different committees, forums & meetings


  • Previous Loans Agency experience at an expert SME level
  • Prefer to be a member of APLMA.
  • Demonstrable experience of syndicated loans, trade distribution and structured trade, project and export finance a must.
  • Demonstrated excellent leadership experience
  • Knowledge of ACBS and Mandarin is an advantage