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Junior IT Support Analyst

Job Title: Junior IT Support Analyst
Contract Type: Permanent
Location: Hong Kong
Industry:
Salary: HK$ 17,000 - HK$ 20,000 per month
Contact Name: Amit Desai
Contact Email: amitdesai@aquissearch.com
Job Published: May 02, 2018 10:04

Job Description

The Role & Responsibilities:

  • Follow and encourage best practice and ensure service levels are met
  • Implement and feed into improvements to IT support processed that bring about efficiencies and an enhanced user experience
  • Assist with maintain the firm’s user-facing IT assets in good working condition, organizing via our central asset management tool and stock is sufficient
  • Undertake IT project tasks as directed by the Senior IT Support Analyst and IT Support Manager

Requirements:

  • Experience working in a professional services environment would be a distinct advantage, although not essential
  • Good technical understanding, or ability to achieve skills quickly in: Windows 7 and Office 2010, server and network hardware configuration and administration
  • Experience of interwoven worksite or other similar document management systems
  • IT Support incident experience
  • Mobile technology, such as iOS/Android, MDM, etc.
  • Strong teamwork skills and able to work under own initiative
  • Excellent interpersonal skills, including effective verbal and written communication in English