Key Account Manager – E&D Channel

Job Title: Key Account Manager – E&D Channel
Contract Type: Permanent
Location: Taiwan
Reference: 06_241018 (17436)
Contact Name: Vicky Wang
Contact Email:
Job Published: October 24, 2018 16:35

Job Description

Brief overview:

Our client, a global beverage brand is looking for KAM responsible for E&D channel to join their office in Taiwan


  • Lead and manage the QSR and E&D key account team 
  • Lead and manage a team of key account supervisors to achieve sales targets and relevant strategic objectives
  • Manage and coach the QSR/E&D team to development and enhance their key account management capabilities
  • To establish and maintain productive, professional relationships with key stakeholders in assigned customer accounts.
  • Identifies and evaluates customer key stakeholders
  • Develops and implements stakeholder influencing plan
  • To develop and implement customer plans that achieve sales and profitability targets in line with channel strategies and objectives. 
  • Completes customer account plans that meet company standards.
  • Achieves assigned sales and profit targets with allocated DME/trade spend.
  • Achieves strategic customer objectives defined by channel annual business plan
  • To coordinate the involvement of company personnel, including support, service, and management resources, in order to meet account performance objectives and customers’ expectations.
  • Maintains high customer satisfaction ratings that meet company standards.
  • Manage the execution customer contract 
  • Develop customer forecasts that achieve the companies forecast accuracy targets.
  • To proactively assess, clarify, and validate customer needs on an ongoing basis
  • To lead win-win solution development efforts that address customer needs


  • University graduate of business management, marketing or equivalent
  • At least 5-6 years KAM working experience in FMCG industry
  • Experience in CVS channel is a plus
  • Marketing or trade marketing experience is a plus
  • Computer technique: microsoft office
  • Proficient in english both in speaking and writing