Job Description
Brief Overview:
To manage the sales, operations, and staff development of the retail & outlet stores in Singapore to achieve maximum profitability, compliance with company procedures and excellence in customer service.
Responsibilities:
- Comply with all local lease and statutory obligations as well as with local codes
- Identify methods for lowering expenses and increasing overall store profitability
- Ensure payroll percent is achieved
- Attain store shrinkage goals
- Uphold highest standards on all Company audits
- Ensure that all HR paperwork (new hires, terminations and change in status) is promptly and accurately completed
- Ensure Time & Attendance system is reviewed/approved on time in each payroll cycle
- Ensure execution of performance management for Area, including reviews, goals, and disciplinary action process
Requirements:
- Bachelor’s Degree and minimum of 10 years prior experience in an upscale retail environment, including 4 years as a multi-store manager; or previous management experience as a multi-store manager preferred
- Previous management/exposure in Outlet business is preferred
- Ability to work with and motivate multiple levels within the Kate Spade organization
- Must demonstrate the ability to effectively communicate important issues related to Market to Kate Spade Sr. Management, and partner on solutions
- Pro-active problem solver – ability to assess an issue and develop action steps for resolution
- Demonstrated ability to think broadly, considering all perspectives on issues, and reaching logical conclusions that best serve Kate Spade as a whole