Senior Compliance Manager

Job Title: Senior Compliance Manager
Contract Type: Permanent
Location: Hong Kong
Reference: 01_310519
Contact Name: Michelle Yau
Contact Email:
Job Published: May 31, 2019 12:12

Job Description

This person will be based in Hong Kong and lead day to day execution of the Compliance Function for Hong Kong and may provide ancillary support for Southeast Asia (SEA) in cases where the Hong Kong branch process affects SEA Offices.


  • Propose compliance plan for Hong Kong which will be endorsed by the Head of Compliance HK & SEA
  • Manage and communicate best practice for workflow charts including rules and procedure
  • Conducting walk-through and critically assess departmental workflows
  • Substantive testing of departmental workflows
  • Monitor, highlight and propose solutions for new regulations which develop from time to time with the guidance of the Head of Compliance
  • Ensure internal audit points are cleared, addressed and complied with, work with various stake holders to ensure cross departmental issues are addressed
  • Suggest process improvements and work with the business to get appropriate buy in
  • Identify work processes which have compliance implications and review these from time to time. Where improvements need to be made, communicate and obtain buy in from stakeholders
  • Prepare compliance monitoring reports
  • Manage and conduct internal compliance audits and thematic reviews
  • Deliver compliance training for key compliance issues where necessary
  • Prepare Compliance documentation including policy and procedures under the guidance of the Head of Compliance for the ARMC
  • Liaise with regulator under the supervision of the Head of Compliance, Hong Kong and SEA
  • Assist with the preparation of external inspections where necessary
  • Ensure reporting and compliance obligations are adequately monitored and managed through the use of a compliance calendar
  • Communicate with external organizations such as insurance trade organisations or counterparts of cedant companies where necessary

Other responsibilities:

  • Ensure consistency between the branches’ actual operations and the terms and conditions that were filed with the regulators for its business license
  • Assist with the identification of operational risks that potentially exposes the company to regulatory or other legal sanctions, client complaints, adverse publicity or litigation or otherwise adversely affect the company
  • Coordinate implementation of new processes or procedure due to regulatory change imposed by the branch
  • Coordinate review of compliance related policies, rules and manuals. Work closely with Head of Compliance, senior management and in-house legal counsel in International Division Sydney Office and Global Head Office to assure that the Branches manages legal/litigation risks and controls legal matters and report all matters to Global Legal Services for legal decisions
  • Coordinate ARMC and management reporting


  • Bachelor’s degree with minimum of 6-8 years’ experience in either operation, compliance or audit in a life/P&C (re)insurance company
  • Clear understanding of the workings of insurance operations and regulations
  • Demonstrated understanding of reporting requirements and practices
  • Broad general knowledge of the insurance industry
  • Strong communication skills in English, both verbal and written

Preferred qualifications/personalities:

  • Outgoing and able to interact well with peers
  • Process driven and an organized thinker
  • A team player
  • Strong focus on driving results
  • Strong focus on the customer
  • Desire to learn
  • Interest in working for an international company
  • Cultural dexterity

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