Brief Overview:
To demonstrate ownership for the store by maximizing store productivity and profitability. Develop plans to achieve sales and productivity goals, and work closely with the Brand Director & District Leader to evaluate market information and create strategies that can impact store results
Responsibilities:
- Takes ownership and accountability for store productivity and sales plans forecast
- Creates a high energy, sales and service focused environment
- Oversees the Coach Service environment within the store by offering constant feedback on service behaviors
- Manages relationships key stakeholders for smooth execution to achieve sales
- Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met Identifies underperforming store staff and takes focused action to manage development or counseling
- Recognizes and values individual performance and communicates appropriately
- Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results
Requirements:
- Minimum 1 to 3 years Store Manager experience in retail or service industry Experience working in a fast paced retail environment.
- Ability to inspires team to meet and exceed performance standards Proficient in Microsoft Excel, Word, and Outlook
- Excellent client service and communication skills Fluent in Mandarin; ability to converse with Mandarin speaking clients
- Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
- Strong customer focus, good relationship with maintenance vendors/contractors